Location: Vancouver and Surrounding Lower Mainland

Job Category: Volunteer

Job Summary

The Web and Technical Coordinator is responsible for Website maintenance and all Technical aspects of our procedures for the non-profit organization “Protect Frontline Workers”.  Protect frontline workers is a registered Not for Profit that was formed in March 2020 in response to the COVID 19 pandemic.  As of today’s date, the organization has distributed 35,000 items of PPE that have gone to frontline workers (especially those in the Downtown Eastside), hospitals, care homes, and to immunocompromised individuals.

This role will be responsible for Updating and managing our wordpress website and store, technical management for all aspects that involve pick-up and drop-off of PPE. Discovering new ways to make our systems more automated, Updates to our google forms processes, monthly reporting of available data, overall admin of our instagram, facebook group and gmail email. 

Organizational Status

Reports to Administrator and Distribution Manager. Will Receive support and guidance from the Distribution Manager, and the President of PFW for strategy and project development. 

Liaises closely with staff who are responsible for Distribution and Communication work, including our Marketing and Communications Manager, and President.

These relationships will continue for the duration of the project.

Work Performed

• Research and Website Development:
  Completes assessment of the key barriers for volunteers participation with PFW. How can we make our systems more automated to help Volunteers. 
• Updates and manages our wordpress website.
• Manages google forms and spreadsheets, and finds opportunities to simplify the process. 
• Finds solutions to current technical roadblocks, and comes up with ideas on how to progress our systems on a technical side.
• Manages facebook group, approvals, organizing posts, answering questions the community sets
• Responding in gmail with automated responses OR directing emails to appropriate people.
• Project implementation:
  Develops tools, resources, and programming to mitigate identified barriers to volunteers and ease load on admin.
• Puts together a plan to sustain the work beyond the funding by leveraging the economic and sectoral partnerships from this project
• Administration:
  Maintains excellent communication across the project team and provides regular project updates to the Administration and Distribution Manager, President and other identified individuals as appropriate.
• Anticipated Work Outcomes:
  Coordinates all activities involving development, organization, and distribution of promotional materials associated with the project
• Liaises with the President to ensure that branding standards are upheld.
• Co-leads the execution of a common style for PFW to be used on all material throughout the implementation of the project.
• Maintains a schedule of deadlines and requirements related to the research, marketing and engagement activities of the project.
• Coordinates the updates of the website and databases as related to the project implementation.
• Collects relevant information from a variety of sources throughout the year to create the final project report.
• Performs desktop publishing including posters, banners, certificates and newsletters for promotional campaigns alongside the Marketing and Communication Manager.

Supervision Received

This position works independently. Works under the general direction of the Administrator and Distribution Manager. Resolves a wide range of somewhat complex issues, and escalates/refers the most complex issues to the President of PFW. Work is reviewed in terms of achievement of specific goals and objectives.

Supervision Given

Develops and manages external stakeholder engagement and relationships, ensuring effective transition plans are in place beyond the project completion.

Consequence of Error/Judgement

The position will have a broad scope to assess and direct communications and marketing of Protect Frontline Workers within the Lower Mainland. Decisions will include the need to connect, communicate and represent PFW in a professional manner. The individual will be required to use their experience to make numerous, time-constrained and critical decisions regarding communications and marketing initiatives and stakeholder engagement. Errors could jeopardize the professional, academic and public credibility of Protect Frontline Workers.

Qualifications

• Undergraduate degree in a relevant discipline. Web Development and communications preferred. Minimum of two years experience or the equivalent combination of education and experience. 2 years related work experience, including:
  Experience with project and/or event management
• Experience in Web including; Basic coding, Management of Google Sheets, developing automation and being an admin on social media platforms. 
• Experience in relationship development and networking.

Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.